Schüco creates special shopping experience
In this success story, you will learn how Schüco offers users a barrier-free shopping experience, easily integrates external service providers into all processes, and strengthens its image as a modern, customer- and society-oriented company.
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About Schüco
Schüco International KG is one of the world's leading suppliers of system solutions for windows, doors, façades, and the entire building envelope. As a globally active company based in Bielefeld, Schüco employs over 6,700 people and is represented in more than 80 countries. Its mission is to provide innovative, sustainable, and digital solutions for the construction and design of buildings for a wide variety of building types and markets.
Anna Möller works in e-commerce as a senior e-commerce manager and is responsible for all areas related to the Schüco shop for accessories and spare parts. This includes (online) marketing, UX/UI, logistics, payment, etc. The shop is available in five other countries besides Germany: Poland, the Netherlands, Belgium, Luxembourg, and France.
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I vantaggi della conformità alle WCAG
Smetti di perdere potenziali clienti
Fino al 20% dei tuoi utenti potrebbe abbandonare il sito a causa di barriere digitali. Non lasciarli alla concorrenza.
Riduci i rischi legali
Rimani al passo con le normative ed evita sanzioni o cause legali.
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Preveni costosi interventi dell'ultimo minuto
Ritardare gli interventi per l’accessibilità aumenta i costi. Inizia subito per evitare soluzioni affrettate e costose in futuro.
That's why Schüco relies on Eye-Able for digital accessibility
Schüco had previously conducted extensive research into the legal requirements and social demands for accessibility. Anna Möller was familiar with Eye-Able from a webinar, where she had already been very impressed by the solution. The technical shop agency Kosmonaut had already gained experience with Eye-Able while supporting another online shop, which was another plus point for Schüco.
"We were convinced by the fact that Eye-Able provides a comprehensive, easy-to-implement solution that can also be customized. In addition, the solution already has numerous positive references from the German market."
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Practical Benefits for Daily Operations
Measurability: Transparent progress based on the score
Resources: Quick successes with minimal resource expenditure
Planning reliability: Clear list of open to-dos
Range of functions: Color contrasts, font enlargements, screen readers
Flexibility: Configurability and customizability of individual components
Strategic Advantages for Scalable Accessibility
Scalability: Mapping of international markets and different target groups
Convenience: Creation of the accessibility statement
Clarity: Concrete recommendations for action via dashboard
Control: Clearly defined assignment of tasks in the process
AI support: Easy error correction with the AI assistant Ally
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Findings and results
Schüco’s journey toward digital accessibility has led to measurable improvements—internally and externally.
Online shop now compliant with legal accessibility requirements
92% WCAG score achieved shortly after implementation
Seamless rollout across multiple countries with localized translations via Eye-Able Assist
Smooth coordination with technical partners through flexible access controls
Enhanced brand image as a modern, inclusive company
Improved SEO visibility through accessible design
Outlook and goals
Next steps focus on continuously improving accessibility and regularly adapting features to new technical and legal requirements. Schüco aims to ensure the best possible user experience for all and strengthen its position as an innovation leader and the leading supplier of Schüco replacement parts and accessories.
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“Shortly after implementing Eye-Able, we were able to increase our accessibility score to 92%. As a result, our shop is now almost completely accessible and complies with current legal requirements.”
Anna Möller, Senior E-Commerce Manager
Rimani conforme ogni giorno con Eye-Able®
Garantisci una conformità continua agli standard di accessibilità digitale, in linea con i requisiti del BFSG e delle WCAG.